Privacy Policy

Your privacy is important to us. This policy explains what data we collect, how we use it, and your rights.

1. Introduction

This Privacy Policy describes how NetJump collects, uses, and protects your information when you use our VPN management platform.

2. Data We Collect

  • Account Information: Name, email address, and password when you register.
  • Usage Data: Subscription details, service usage, and support interactions.
  • Device/Technical Data: Browser type, device type, and IP address (for security and service provision).
  • Cookies: We use cookies for authentication and improving your experience.

3. How We Use Your Data

  • To provide and manage your VPN subscriptions and account.
  • To communicate with you about your account, support requests, and service updates.
  • To improve our platform and services through analytics and feedback.
  • To ensure security and prevent abuse or fraud.

4. Data Sharing

  • We do not sell your personal data.
  • We may share data with trusted service providers (e.g., payment processors, hosting) only as needed to operate the platform.
  • We may disclose data if required by law or to protect our rights and users.

5. Your Rights

  • You can access, update, or delete your account information at any time.
  • You may request a copy of your data or ask us to delete your account by contacting support.

6. Data Security

We use industry-standard security measures to protect your data. However, no system is 100% secure. Please use strong passwords and notify us of any suspicious activity.

7. Cookies

We use cookies to keep you logged in and to enhance your experience. You can control cookies through your browser settings, but disabling them may affect functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes. Continued use of the service means you accept the updated policy.

9. Contact

For privacy questions or requests, contact us at:

Last updated: Aug 1, 2025